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Scene Viewer has a built-in hierarchy for ordering layers. The viewer displays your layers in the order listed below. Within each of these groups, you can order the layers in the scene. For example, a dynamic layer of United States hurricanes always displays on top of a tile layer or cached map service of United States population density, even if the hurricane layer is at the bottom of Contents.
Some layers don't display correctly in the scene. Is this mixed content negatively affecting the scene display? This applies to layers you add to your scene and layers in existing scenes. If you're the owner or administrator of the scene, you must therefore update the layers in the scene to use HTTPS. I cannot publish a hosted tile layer from a hosted feature layer.
You cannot generate map tiles for a hosted tile layer published from a hosted feature layer if the hosted feature layer is configured with certain styles and saved to the hosted feature layer item. I cannot publish my. CSV files must be formatted and saved as. Other text files are not supported. I made my hosted tile layer public, but others still can't access it. Any sharing changes made to a hosted layer may take up to 10 minutes before the new sharing state is reflected in the system.
For example, if you make a private layer available to everyone public , others may not find the layer in a search on the website for up to 10 minutes. In general, the time it takes to render the tiles for a particular map is based on the spatial extent of the map to be cached and the number of layers in the map, as well as the load on the system at the time the map is being processed.
The system is designed to scale automatically by adding machines as the load increases. However, lags are possible in cases in which the system experiences drastic load.
The map caching system running in the cloud partitions a map into spatial extents that are rendered in parallel. If your data contains many extents, the entire process may take minutes or hours to complete. The process is asynchronous, which means the caching process continues if you close the ArcMap session from where the initial publication was performed. You can use the resulting cached map layer from the web or from another ArcMap session you start at a later time.
Publishing a service definition. This Item can't be published to Online Service. Service definition files for ArcGIS Server web services are different from service definition files for hosted layers. What you connect to when you save the service definition file determines what type of service definition file is created. When you save a service definition file in ArcMap , you must choose My Hosted Services for the Choose a connection setting to save a service definition file that can publish a hosted tile layer.
When I try to open service properties for my hosted layers in ArcMap or ArcCatalog , I receive the error message Cannot view or edit service properties. Please try to access the service properties through the server directly. Most symbol types are available, but some symbols may be downgraded when you publish them. See Author maps to publish feature services in the ArcGIS Server help for more details about which symbols are supported.
Make any required changes to your map symbology prior to publishing. I can't share a public item outside my organization. Your organization may not allow sharing outside the organization or you may not have privileges to share outside the organization. Check with your administrator. If the organization prevents anonymous access to its URL and you have the privileges , public maps, item details, and groups can still be shared.
To share public maps, use the short URL in the Map Viewer Classic Share window or on the map's item page; to share item details and groups, use the Facebook or Twitter buttons.
These options create a link that uses the arcgis. I'm encountering a time-out when syncing my collaboration. If you experience a time-out when syncing a distributed collaboration , divide the items between multiple workspaces in the same collaboration.
This splits the large sync task into smaller sync tasks. To change the credentials for an item, open its item page, click the Settings tab, and enter a new username or password under Feature Layer Settings. If you do not see the username and password fields or the options to store or not store credentials, or if you see an error when attempting to add the secure service, there may be an issue with your SSL configuration. The ArcGIS Server site providing the service for which you are attempting to store credentials must support HTTPS and have a valid certificate signed from a well-known certificate authority.
For additional troubleshooting, contact Esri Support. Why do I get an error message when setting an extent for my content item? Setting an extent that crosses the th meridian is not supported.
Define a new extent that excludes this meridian. ArcGIS Online won't allow me to invite someone to my group. Am I doing something wrong? You will only be able to invite a user to your group if the following conditions are met: The person you are inviting has an ArcGIS Online account.
The person you are inviting has privileges to join groups. The person you are inviting has the same type of account that you have. For example, if you have an organizational account, you can only invite people with organizational accounts to join your group. The profile of the person you are inviting is not set to private. To invite someone from your organization to the group, their profile must be visible to the organization.
To invite someone from another organization, their profile must be visible to the public. If you are inviting someone from another organization, the group cannot be a shared update group , unless they are members of an organization that is in a partnered collaboration with your organization. If you are inviting someone from a partnered organization, the group cannot exceed a maximum of different organizations.
I can't update an item that was shared with my group that allows members to update all items. Groups that allow group members to update all items in the group are called shared update groups.
At this time, shared update groups are intended for updating item details and the contents of maps, apps, and scenes. Some updates are reserved for the item owner or administrator such as moving, sharing, or deleting an item and changing ownership. However, members of this group also have elevated privileges, such as the ability to edit the contents of hosted feature layers, alter editor tracking settings, enable or disable attachments, and alter the layer's schema.
Therefore, proceed with caution when adding members to this type of group. Currently, most ArcGIS apps do not support updating items shared with a shared update group.
To determine whether this capability is supported in a specific ArcGIS app, refer to its product documentation. Only the owner or administrator of the item can perform the following actions on the item not all actions apply to all item types : delete, share, move, change owner, change delete protection, publish, register an app, overwrite data in hosted feature layers, and manage tiles in hosted tile layers. This is a known limitation that will be addressed in a future update.
For now, you need to become a member of the group before you can share items to it. When updating a layer package or map package item details, the image is updated even when I select keep item properties. When you update a layer package or map package, the item properties thumbnail is reset to the thumbnail in the package. This occurs even if you choose to preserve the item properties on the server.
After you update the item, you need to upload the image you want to appear on the item page. I was prompted for a login when opening a layer package. When opening a package that has been shared with a group but not made public, you are prompted through a pop-up dialog box to enter your ArcGIS Online username and password. The dialog box includes an option to save your login information, which allows you to open shared packages without reentering your username and password.
Opening a globe layer returns an error message in ArcMap. To successfully open these items, you must have ArcGlobe open and ArcMap closed on your machine.
Feedback on this topic? Back to Top. The website isn't working. The website has the following maximum limitations: Number of groups per user with a public or organizational account: Number of add-on licenses that can be assigned to a member using new member defaults and when inviting a member to join using an account of their choice, a SAML login, or an OpenID Connect login: 10 Upload file size: GB Maximum number of fields including all system fields such as shape or object ID , per layer, in a hosted web layer: 1, Thumbnail image size: 1 MB Sign-in time: two weeks URL characters for adding items from the web : 1, Size limit for shapefiles.
Why can't I change my organization name? Tip: It is recommended that administrators specify one or more administrative contacts to receive email communication from Esri and be listed as points of contact in automatic email notifications sent to members when they request password resets, help with usernames, and so on.
Time does not appear in the date field. When I print my map, some layers are missing. My map layer did not draw completely. The map is missing a legend. I can't reorder a layer in the map's contents.
There is no option to use my layer as a basemap. I cannot edit features I've added to my map. I cannot remove pop-ups on a layer in the map. The map pop-up does not display my custom HTML. I am having issues with styling. Skip to: content search login. Knowledge Base Toggle local menu Menus About the team. Knowledge Base Search. Log in. Options Help Chat with a consultant. Include archived documents.
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